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TechSoft UK Ltd., Falcon House, Royal Welch Avenue,
Bodelwyddan, Denbighshire, LL18 5TQ
Tel: 01745 535007 | Email:
01745 535007
CAD/CAM · Textiles · Machinery · Tools · Materials · Installations
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New Builds: Training and Support

Installation and Commissioning

Good working relationships with suppliers, builders and construction teams help to make sure deliveries happen to schedule, access arrangements are all in place and all equipment is placed where planned. TechSoft maintain an on-site presence throughout this critical phase to ensure a trouble-free operation where potential problems are nipped in the bud.

Installation is carried out by our own engineers who make sure all statutory and agreed requirements are met in terms of fixing down, key-switches, footstops and electrical wiring. Commissioning involves a thorough check of compliance and machine functions before signing off and handover.

Training and Support

Our commitment to ‘getting it right for the teacher’ continues long after commissioning and handover. TechSoft’s Project Managers actively seek a dialogue with teachers and technicians at an early stage so that any technical or training issues can be dealt with swiftly. Commissioning always involves familiarity training and includes free lifetime phone or email support. Most of our CAD/CAM equipment is supplied with free, detailed training material and some larger items have on-site training courses included.

To help teachers to get the best from their new resources, we recommend a phased on-site training package is considered alongside the equipment schedule. This could include advanced operation, curriculum applications and project ideas. Any such package would be bespoke but would typically be run (by mutual agreement with teachers) in the first and second years after handover.

Service and Maintenance

Keeping workshops and machinery in optimum condition is essential for safety and for efficient work. All workplaces, including educational establishments, have a legal obligation to carry out servicing and compliance checks, and need policies and maintenance records in place to demonstrate this. TechSoft are able to arrange thorough inspection and service schedules for all workshop machinery installations. Checks are carried out in-line with statutory requirements, electrical checks and adjustments made as required, and any minor mechanical or electrical issues attended to as part of the service. A full service report is provided and this will satisfy the need for record keeping, will give a condition report on each machine and will highlight the need for any remedial work should it be required.