Good working relationships with suppliers, builders and construction teams help to make sure deliveries happen to schedule, access
arrangements are all in place and all equipment is placed where planned. TechSoft maintain an on-site presence throughout this
critical phase to ensure a trouble-free operation where potential problems are nipped in the bud.
Installation is carried out by
our own engineers who make sure all statutory and agreed requirements are met in terms of fixing down, key-switches, footstops and
electrical wiring. Commissioning involves a thorough check of compliance and machine functions before signing off and handover.
Training and Support
Our commitment to ‘getting it right for the teacher’ continues long
after commissioning and handover. TechSoft’s Project Managers
actively seek a dialogue with teachers and technicians at an early
stage so that any technical or training issues can be dealt with
swiftly. Commissioning always involves familiarity training and
includes free lifetime phone or email support. Most of our CAD/CAM
equipment is supplied with free, detailed training material and some
larger items have on-site training courses included.
To help teachers to get the best from their new resources, we recommend a phased on-site training package is considered alongside the equipment schedule. This could include advanced operation, curriculum applications and project ideas. Any such package would be bespoke but would typically be run (by mutual agreement with teachers) in the first and second years after handover.
Service and Maintenance
Keeping workshops and machinery in optimum condition
is essential for safety and for efficient work. All workplaces,
including educational establishments, have a legal obligation to
carry out servicing and compliance checks, and need policies and
maintenance records in place to demonstrate this. TechSoft are able
to arrange thorough inspection and service schedules for all
workshop machinery installations. Checks are carried out in-line
with statutory requirements, electrical checks and adjustments made
as required, and any minor mechanical or electrical issues attended
to as part of the service. A full service report is provided and
this will satisfy the need for record keeping, will give a condition
report on each machine and will highlight the need for any remedial
work should it be required.
Training & Support
